The Certification Tracker in Venvera helps you manage the entire ISO 27001 certification lifecycle — from initial planning through Stage 1 and Stage 2 audits, annual surveillance audits, and the three-year recertification cycle. Whether you are pursuing certification for the first time or maintaining an existing certificate, this page provides a single view of your certification status, audit history, and upcoming milestones.

Understanding ISO 27001 Certification

ISO 27001 certification is an independent, third-party assessment confirming that your ISMS meets the requirements of the standard. Certification is granted by an accredited certification body (CB) and follows a defined lifecycle:

The 3-Year Certification Cycle

YearActivityPurpose
Year 1Initial Certification (Stage 1 + Stage 2)Full assessment of ISMS documentation and implementation. If successful, certificate is issued with a 3-year validity.
Year 2Surveillance Audit 1Partial reassessment to verify continued conformity. Typically covers a subset of ISMS requirements and Annex A controls.
Year 3Surveillance Audit 2Second partial reassessment. Together with Surveillance 1, should cover all ISMS requirements over the cycle.
Year 3 (end)Recertification AuditFull reassessment before the certificate expires. A new 3-year cycle begins if successful.

Stage 1 Audit — Documentation Review

The Stage 1 audit is a readiness assessment. The CB reviews ISMS documentation to verify: scope definition (Clause 4.3), security policy (Clause 5.2), risk assessment and treatment processes (Clauses 6.1.2, 6.1.3), Statement of Applicability, mandatory documented information (Clause 7.5), and that internal audits and management reviews have been conducted. Stage 1 may be conducted on-site or remotely.

Stage 2 Audit — Implementation Audit

The Stage 2 audit is the main on-site assessment. Auditors verify that the ISMS is implemented and operating as documented, SoA controls are effective, risk assessments are consistent with practice, staff understand their responsibilities, and Stage 1 findings have been addressed. Stage 2 typically occurs 1–3 months after Stage 1.

Surveillance Audits

Annual surveillance audits verify continued conformity. They sample different ISMS areas each year, covering corrective actions, internal audit results, management review outputs, selected controls, and any significant changes. Over two surveillance audits, the CB should cover all requirements.

Recertification

Before the certificate expires, a recertification audit reassesses the entire ISMS (similar to Stage 2). Successful recertification begins a new 3-year cycle.

Certification Tracker Page in Venvera

The Certification Tracker page (ISO 27001 > Certification) displays the heading Certification Tracker with the subtitle "Track your ISO 27001:2022 certification journey". A Save button persists all changes.

Status Banner

At the top of the page, a prominent status banner displays the current certification status with a colour-coded icon and badge, the certification body name, certificate number, and a Days to Expiry countdown. The countdown is colour-coded:

ConditionColourDisplay
Expired (past expiry date)RedShows number of days overdue (e.g., "45d overdue")
Less than 90 days to expiryOrange/AmberShows remaining days (e.g., "72d")
90 or more days to expiryGreenShows remaining days (e.g., "245d")

Certification Status Options

The status dropdown tracks your position in the certification lifecycle:

StatusColourWhen to Use
Not StartedGreyCertification has not been initiated. You are building the ISMS but have not engaged a certification body.
PlanningBlueYou have begun planning for certification: selecting a CB, scheduling audits, performing readiness reviews.
Stage 1 ScheduledOrangeThe Stage 1 documentation review audit has been scheduled with the CB.
Stage 1 CompleteAmberStage 1 is complete. You are addressing any findings before Stage 2.
Stage 2 ScheduledOrangeThe Stage 2 implementation audit has been scheduled.
CertifiedGreenYour organisation has achieved ISO 27001 certification. The certificate is valid.
Surveillance DueAmberAn annual surveillance audit is due. Plan and schedule with your CB.
Recertification DueRedThe certificate is approaching expiry and a recertification audit is needed.
ExpiredRedThe certificate has expired. Recertification or new initial certification is required.

Certification Details Section

This section captures the core certification information:

FieldTypeRequiredDescription
Certification BodyText inputOptionalThe name of your certification body (e.g., BSI, DNV, TUV, Bureau Veritas, LRQA, Schellman)
Certificate NumberText inputOptionalThe unique certificate number issued by the CB
StatusDropdownRequiredCurrent certification status (see status options above)
Initial Cert DateDate pickerOptionalThe date when the organisation first achieved ISO 27001 certification
Current Cert DateDate pickerOptionalThe date of the most recent certification or recertification
Expiry DateDate pickerOptionalThe date when the current certificate expires (typically 3 years after current cert date)

Certification Audit Stages Section

This section tracks the two stages of the initial certification audit, displayed side by side:

Stage 1 — Documentation Review

FieldTypeDescription
DateDate pickerThe date when the Stage 1 audit was conducted or is scheduled
ResultDropdownOptions: (blank), Pass, Pass with Observations, Fail

Stage 2 — Implementation Audit

FieldTypeDescription
DateDate pickerThe date when the Stage 2 audit was conducted or is scheduled
ResultDropdownOptions: (blank), Pass, Pass with Observations, Minor NCs, Major NCs, Fail
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Stage 2 has more result options than Stage 1 because the implementation audit may identify nonconformities of varying severity. Minor NCs must be corrected within an agreed timeframe (typically 90 days). Major NCs may require a follow-up audit before certification can be granted.

Surveillance & Recertification Section

This section manages ongoing audit activities after initial certification:

Next Surveillance Date: A date picker to record when the next surveillance audit is scheduled. Update this after each surveillance audit is completed.

Audit History: A dynamic list where you can add records for each surveillance or recertification audit. Click Add Audit to add an entry with the following fields:

FieldTypeDescription
DateDate pickerThe date the audit was conducted
TypeDropdownOptions: Surveillance, Recertification
ResultDropdownOptions: (blank), Pass, Observations, Minor NCs, Major NCs
NotesText inputAny additional notes about the audit findings, actions required, or outcomes

Use the Remove button to delete a history entry. Build a complete audit trail over the certification lifecycle.

Notes Section

A free-text area for general certification notes, action items, reminders, or any information that does not fit the structured fields above.

Step-by-Step: Managing Your Certification

Step 1 — Set Initial Status

When you begin using the Certification Tracker, set the status to Not Started or Planning depending on where you are in the process. If you already hold certification, set the status to Certified and populate all date fields.

Step 2 — Record Certification Body Details

Enter your chosen or current certification body name and certificate number (if applicable). Common certification bodies include BSI, DNV, TUV, Bureau Veritas, LRQA, and Schellman.

Step 3 — Track Stage 1 Audit

When your Stage 1 audit is scheduled, update the status to Stage 1 Scheduled and enter the date. After the audit, record the result (Pass, Pass with Observations, or Fail) and update the status to Stage 1 Complete.

Step 4 — Track Stage 2 Audit

Schedule the Stage 2 audit (typically 1–3 months after Stage 1). Update the status to Stage 2 Scheduled, enter the date, and record the result after the audit. If the result is Pass or Pass with Observations, update the status to Certified and enter the certification and expiry dates.

Step 5 — Plan Surveillance Audits

Set the Next Surveillance Date (typically 12 months after initial certification). When the surveillance audit is completed, add an entry to the Audit History with the date, type (Surveillance), result, and notes. Update the Next Surveillance Date for the following year.

Step 6 — Manage Recertification

As the expiry date approaches, update the status to Recertification Due. Schedule the recertification audit and record it in the Audit History as type Recertification. If successful, update the Current Cert Date and Expiry Date for the new 3-year cycle and reset the status to Certified.

Step 7 — Save Regularly

Click Save after every update to persist your certification data. The Days to Expiry countdown updates automatically based on the Expiry Date field.

The Certification Lifecycle in Detail

Understanding the full lifecycle helps you plan resources and maintain continuous readiness:

Pre-Certification (Months 1–6)

Define ISMS scope, complete risk assessment and treatment, implement Annex A controls and the SoA, develop mandatory documentation, conduct at least one internal audit cycle, hold at least one management review, and engage a certification body.

Initial Certification (Months 6–9)

Stage 1 documentation review, address findings, Stage 2 implementation audit, resolve any nonconformities, and certificate is issued.

Maintaining Certification (Ongoing)

Continue operating the ISMS (risk reviews, incident management, training), conduct internal audits, hold annual management reviews, address NCs promptly, undergo annual surveillance audits, and update the ISMS for changes.

⚠️
If you fail to schedule or complete a surveillance audit within the required timeframe, the certification body may suspend your certificate. Suspension means you cannot claim ISO 27001 certification until the audit is satisfactorily completed. Plan surveillance audits well in advance and account for scheduling lead times with your CB.

Tips for Certification Success

  • Start early: Engage your CB at least 6 months before your target date. Popular CBs have long lead times.
  • Keep the NC register current: Close NCs promptly with documented root cause analysis.
  • Ensure management reviews are up to date: Include all Clause 9.3 required inputs and improvement decisions.
  • Maintain audit evidence: Keep records of audit findings, risk assessments, training, and incidents accessible.
  • Brief staff: Ensure personnel can explain their ISMS roles and relevant controls.
  • Monitor Days to Expiry: Begin recertification planning when the counter drops below 180 days.
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Use the Notes field to record key decisions, CB contact details, audit preparation checklists, and lessons learned from each audit. This creates a valuable historical record that helps you prepare for future audits and demonstrates continuous improvement to auditors.